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You are here: Home > Products > Negative Pressure Technology Platform > V.A.C.® Therapy > Health Economics of V.A.C. Therapy

KCI Express

KCI Express® allows both our in-patient and out-patient facility customers to order products online and follow up with any customer service assistance needed. KCI Express simplifies the entire ordering by including an initial order submission, delivery, tracking, analysis, and service on your web browser.

Introducing E-Prescription for V.A.C.® Therapy from KCI

Now you can request an electronic prescription for V.A.C.® Therapy in one easy step through KCI Express® ( ) or over the phone (800) 275-4524. Prescribers can sign electronically with access through the web, smart phones or tablets. DocuSign® is an easy and secure way to submit a complete and accurate prescription directly to KCI; no printing, faxing or pen needed. PDF Find out more about the KCI E-Prescription feature.

How to Login

KCI Express Login

KCI Express V2 is our most up-to-date release and is available to all in-patient and home care facility customers. Features include:

  • Transition home order entry for case managers
  • Order entry and pickup entry for home care customers
  • Multiple administrators at a single account
  • Multiple accounts under a single user
  • Dynamic patient listing available upon login

Contact the KCI Express Support team at for assistance.

About KCI Express

With KCI Express You Can

  • Submit and track orders using our secure Web interface.
  • Access and update patient information
  • Generate KCI therapy reports (i.e. current and previous patients, order status)
  • Request product pick-ups and service
  • Review the KCI product catalog online


  • Available 24 hours a day, 7 days a week
  • Secure SSL encrypted website
  • Dedicated KCI Express Support Team (remote training available for your staff)
  • Accessible using standard Web browsers

How You Can Enroll

Register your facility with KCI Express

If your facility is already enrolled in KCI Express, contact your facility's KCI Express administrator for a user account.

For additional enrollment assistance, contact your KCI Sales Representative or the KCI Express Support team at:
1-800-275-4524 ext. 41858 (Monday – Friday, 7 a.m. to 6 p.m. Central Time).

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The information included in this Web site has been prepared for and is intended for viewing exclusively within the United States of America. This Web site contains information about products which may or may not be available in different countries and if applicable, may or may not have received approval or market clearance by a governmental regulatory body for different indications for use. Please consult individual country sites for approved uses and any applicable restrictions.